MTN Web Self Service (WSS)
This is a web-based self service solution that will allow you
MyCustomer® request for specific services online at your own
convenience without requiring an interaction with an MTN Customer Care
Representative and have these services delivered on time.
The WSS offers 24hrs support and immediate access to information.
You can also check the status of your requests and be informed when the
service is completed.The WSS is available and free to all and will be accessed using your MTN Security Number.
Services available on WSS
- SIM Replacement
- View Call Details
- Change Security Key
- PUK Request
- Balance Enquiry
- Activate data bundle
- Activate and deactivate call forwarding.
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